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Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right of withdrawal, you must inform us (Komto Services OÜ, Vesivärava tn 50-201, 10152 Tallinn, Estonia, support@komtostore.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication before the withdrawal period has expired.

Effects of withdrawal: we will reimburse all payments received from you, including the costs of delivery (except supplementary costs from choosing a delivery type other than the least expensive standard delivery offered by us), without undue delay and not later than 14 days from the day we are informed of your decision to withdraw. We will use the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; you will not incur any fees as a result. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent them back, whichever is earliest. You shall send back the goods without undue delay and in any event not later than 14 days from the day you communicate your withdrawal — to KOMTO Returns · Lindenstraße 1, 02923 Kodersdorf, Germany (UK deliveries: see Returns). You will bear the direct cost of returning the goods; the goods cannot normally be returned by post. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish their nature, characteristics and functioning.

Model withdrawal form — To Komto Services OÜ, Vesivärava tn 50-201, 10152 Tallinn, Estonia, support@komtostore.com: I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) — Ordered on (*)/received on (*) — Name of consumer(s) — Address of consumer(s) — Signature of consumer(s) (only if this form is notified on paper) — Date. (*) Delete as appropriate.